Contact Dynamite Docs

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Your support question

Dynamite Docs

Work toward

Talk through the workflow

Talk through the workflow · overviewYour support question. Bring the question. We will follow the steps.. Source file: Scanned invoice · 2 pages. Expected output: Excel with separate line items. Review question: A tax total needs checking Illustrative diagram, not extracted customer data.SOURCEYour support questionSource fileKeep file and result linkedOUTPUT FOR REVIEWTalk through the workflowSource file: Scanned invoice· 2 pagesExpected output: Excel withseparate line itemsReview question: A tax totalneeds checkingKeep the original beside the resultBring the question. We will follow the steps.

Illustrative source

Your support question

Source file
Scanned invoice · 2 pages
Expected output
Excel with separate line items
Review question
A tax total needs checking

Bring the question. We will follow the steps.

Bring the question. We will follow the steps. Illustrative workflow.

Contact the Dynamite Docs support, engineering, or sales team about document extraction, plans and limits, accounting workflows, or API integrations. Include the file type, page count, intended output, and any error message so the question reaches the right person.

Email: [email protected]

Send a message through the contact form on this page with your name, email, and the details of your question. For account-specific help, sign in and use the support desk inside the app for real-time chat.

Frequently asked questions

How fast will I get a reply?

We usually reply to email within 1–2 business days. For faster help, open the support desk from inside the app. Signed-in chats typically get a response within a few hours.

What should I include in my message?

Add the email tied to your account, your plan, and the steps you took or the document type involved. Screenshots help us diagnose extraction issues faster.

Can I get help from inside the app?

Yes. Open Support from the app footer to chat with our team in real time. Conversations there are tied to your account, so we can see your usage and plan.

Where can I learn how to use Dynamite Docs?

Start with the documentation (/docs), the integrations hub (/ai-document-extraction-integrations), and the blog. The accounting hub covers the high-volume workflows accountants and bookkeepers run.

Help & learning

Start with

Your support question

Dynamite Docs

Work toward

Talk through the workflow

Talk through the workflow · workflowYour support question. Describe the document → Explain the extraction issue → Include the expected output. Illustrative diagram, not extracted customer data.Your support question1Describe thedocument2Explain theextractionissue3Include theexpected outputEvery step keeps the document and result linked.
  1. 01Describe the document
  2. 02Explain the extraction issue
  3. 03Include the expected output
Describe the document → Explain the extraction issue → Include the expected output Illustrative workflow.

Start with

Your support question

Dynamite Docs

Work toward

Talk through the workflow

Talk through the workflow · fieldsYour support question. Source file: Scanned invoice · 2 pages. Expected output: Excel with separate line items. Review question: A tax total needs checking. Illustrative diagram, not extracted customer data.SOURCEYour support questionSource fileKeep file and result linkedSource fileScanned invoice · 2 pagesExpected outputExcel with separate line itemsReview questionA tax total needs checkingBring the question. We will follow the steps.

Illustrative source

Your support question

Source file
Scanned invoice · 2 pages
Expected output
Excel with separate line items
Review question
A tax total needs checking

Bring the question. We will follow the steps.

Source file: Scanned invoice · 2 pages. Expected output: Excel with separate line items. Review question: A tax total needs checking Illustrative workflow.
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